- Webinar #1: Introducing TouchStone and the Four Key Functions
- Webinar #2: The Organizational Chart
- Webinar #3: Creating and Implementing Job Descriptions
- Webinar #4: The TouchStone Process Tools: Workplans & Checklists
- Webinar #5: The TouchStone Process Tools: Scripts, Uploaded Files, Documents, Custom Forms, Video, Audio and Policies
- Webinar #6: Account Administration & Public Processes
- Webinar #7: The Control Panel & Management Review