In Account Administration, find the user account you want to delete and click the red X next to their name.
Note: The first Administrator, who controls the TouchStone account, cannot be deleted.
Note: To delete an administrator you must convert them to “user” and then delete them
When their status is user the delete X is greyed out.- A confirmation window will pop up. Click “OK” to confirm and delete the account.
Note: The popup window may look different based on your computer type and web browser
The user will then appear on the “Deleted Users” list.
A deleted user can be restored by selecting the “restore” icon from the deleted user list
Continue below for additional resources: